I made the change to our money-back guarantee that I ranted about last time. Now the Biz-Logo service is not quite as great as it used to be.
Dishonesty really pisses me off.
Because a small(ish) percentage of people see a money-back guarantee as a loophole, businesses can’t offer great money-back guarantees. I like having a great money-back guarantee. I like giving honest people their money back, FFS. It means that the vast majority of people that don’t ask for their money back are truly delighted with our work. It’s a pat on the back each time we wrap up a design.
Now Biz-Logo is just another logo design company with a “pretty good” money-back guarantee. At least we can still aim for “great” in our designs.