Today I fired a service provider. I told him I had paid (which I did earlier today). He said he’d start work once the payment reflected in his account. So I cancelled the service. Can’t my word be enough?
After cooling down I realized that the poor guy was probably burned in the past and he’s simple trying to run his business responsibly, but it still pisses me off that we live in a society where someone’s word isn’t good enough. It was not always like this.
Accept people’s word. Assume they’re good people. The vast majority of them won’t disappoint you. The vast majority will notice and appreciate it. What a great way to differentiate yourself from competitors.