Client Relations

I’ve been with my current accountant for three years now. We get along.

I owe her money. She owes me some too for a previous error. I owe her more than she owes me, so I suggest that she subtracts what she owes me from what I owe her so that I can pay her the difference.

No reply.

Today I needed tax advice and I sent her an email. She replied that she won’t answer my question until I pay what I owe her.

What?

Perhaps accountants aren’t naturals at client relations, but I’m an artist ffs. If I can do client relations anyone can.

Here’s how it works:

Some clients deserve your hostility. Some don’t. Learn the difference. If you don’t you will end up with nothing but clients who deserve your hostility.

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