By The Book

We had a logo design client recently who studied our terms of service agreement and insisted, from the get-go, that we do everything exactly as stipulated there. She came in with the assumption that we would try to sell her short and wanted to send a message: Not this lady!

She got a great logo in the end, but so do our nicer clients. As a rule we over-deliver at Biz-Logo.com. She could have gotten more than she paid for, but she was so focused on getting exactly what she paid for that she wasn’t open to discussing options.

That’s one way to respond to a dishonest world. I feel for her.

Companies are only groups of people. People like you and me. Most of us try to do the right thing and to treat others fairly. Sometimes we will bend our company rules in your favor. You might get more out of life and you might enjoy the ride more if you give companies (people) the benefit of the doubt.

Facebook Twitter Email